Atomic Trips Terms of Service, Version 1.1. Last updated September 24, 2026.
For All Trips After: November 14th 2025.
M&S Sublets & Services LLC d/b/a Atomic Trips (“Atomic,” “we,” “us,” or “our”)
901 E. Fremont Street, Suite 115, Las Vegas, NV 89101
City of Las Vegas Business License #G68-08710
Phone: 702-836-0885
Website: www.atomictrips.com
Email: hello@atomictrips.com
These Terms govern your use of our website and app, your bookings and payments, and your participation in any tour or group trip designed by Atomic.
These Terms and Booking Conditions govern:
These Terms apply to all Tours departing on or after October 1, 2023, or such later date as we may specify in updated Terms. For Travelers with existing accepted bookings, a materially updated version of these Terms will apply prospectively from the effective date specified in the update.
Your enrollment in a Tour, submission of a reservation, and/or any payment toward a Tour constitutes your acceptance of these Terms. Your use of the Site and Atomic App constitutes acceptance of the then-current version of these Terms.
Atomic may require you to affirmatively accept these Terms via a checkbox, “I Agree” button, or similar mechanism at one or more points, including but not limited to:
Atomic may update these Terms at any time before a booking is accepted. For Travelers with accepted bookings, Atomic will notify you of any material changes by email and/or through the Atomic App, and such changes will apply prospectively from the effective date stated in the notice, except as required by mandatory law.
For purposes of these Terms:
“Atomic,” “we,” “us,” and “our” mean M&S Sublets & Services LLC d/b/a Atomic Trips, together with its successors and permitted assigns.
“You,” “your,” and “Traveler” mean the individual who accesses the Site or Atomic App, creates an account, enrolls in or pays for a Tour, or participates in a Tour, and any parent or legal guardian providing consent for a minor Traveler.
“Booking Conditions” and “Terms” mean these Terms of Service and Booking Conditions, together with any incorporated policies, notices, schedules, addenda, and exhibits.
“Program Price” means the per-person price for a Tour, as advertised or quoted by Atomic, in U.S. Dollars (USD). Unless stated otherwise, the Program Price includes:
“Group Leader” means the person, school, organization, influencer, or other designated organizer responsible for coordinating a group’s participation in a Tour and serving as the primary liaison with Atomic before and during travel.
“Trip Coordinator” means an Atomic-designated representative accompanying Travelers for logistical coordination, schedule communication, group organization, media support, photography/videography services, and general operational support during the Tour.
Trip Coordinators are not acting as Hosts, influencers, ambassadors, licensed local tour guides, destination management companies, or operators of local tourism services unless expressly identified otherwise in writing by Atomic.
Any historical, cultural, conversational, or informational commentary shared by Atomic personnel is informal, incidental, and personal in nature and does not constitute professional guiding services, certified historical interpretation, or licensed destination guiding.
“Third-Party Provider” means any independent contractor or company providing accommodations, ground transportation, attractions, activities, meals, or other services in connection with a Tour, including hotels, local operators, and guides.
“Atomic App” means Atomic’s official mobile application used for trip management, communications, hotel assignments, ticketing, itinerary access, and other on-trip functionalities.
“Invoice” means the official Atomic invoice (or equivalent system record) issued to a Traveler or group, which is the authoritative record of the total Program Price, any adjustments, and the outstanding balance.
“Spiffy” means the billing website and payment gateway used by Atomic to process scheduled payments and stand-alone charges. Due to system limitations, Spiffy may not always reflect the full Invoice totals.
“Non-Refundable Fees” has the meaning set out in Section 18.
“Down Payment” means an amount equal to fifteen percent (15%) of the Program Price that Atomic may retain as described in Section 19. The Down Payment is not a separate charge collected at booking. It is not the $5 Travel Club Service Charge, and it is not the Deposit.
“Force Majeure” means events beyond Atomic’s reasonable control, including, without limitation: pandemics or epidemics; public health emergencies; government travel warnings or restrictions;
severe weather; natural disasters; war; acts of terrorism; civil unrest; strikes; labor disputes; governmental orders or advisories; quarantines; sanctions; transportation or infrastructure disruptions; contamination; or other extraordinary events or circumstances that significantly impair or prevent performance.
“Future Travel Voucher” means a voucher issued by Atomic with a stated value redeemable toward a future Tour, subject to applicable voucher terms and Section 20.
“Late Enrollment” means an enrollment submitted within 60 days of the scheduled departure date for the Tour.
“Replacement Traveler” means a person who replaces an enrolled Traveler, where permitted, in accordance with Section 19.
“No-Show” means a Traveler’s failure to appear for the Tour on the day of departure without written notice to Atomic at least seven (7) business days in advance.
“Paperless Billing” means Atomic’s electronic invoicing and document delivery model, as described in Sections 15 and 16.
“Automatic Payment Plan” means a recurring payment plan arranged through Spiffy using ACH or a debit card with a Visa/Mastercard logo, as described in Sections 16 and 17.
“Manual Payment Plan” means a non-recurring, manually initiated payment plan that is subject to a nonrefundable fee, as described in Sections 16 and 17.
“Cancellation Window” means the limited period, if any, during which a Traveler may cancel a booking for any reason and receive only the refund or remedy expressly stated in these Terms.
“Courtesy Hold” means a temporary, no-payment hold or pre-booking status that may be offered by Atomic before a Traveler makes a payment, provides a payment method, or authorizes a payment plan. A Courtesy Hold is not a confirmed booking and does not guarantee a seat, room, price, payment plan, roommate arrangement, or other Tour benefit unless Atomic confirms otherwise in writing.
“Paid Hold” means any hold, reservation, or pre-booking status for which Atomic accepts any payment, including the $5 Travel Club Service Charge, Deposit, down payment, partial payment, or other initial amount, or for which the Traveler authorizes a payment method or payment plan accepted by Atomic.
“Confirmed Booking” means a booking, enrollment, Paid Hold, or other accepted reservation that creates payment, cancellation, documentation, conduct, and participation obligations under these Terms.
“Nonrefundable Booking” means a Confirmed Booking for which the Traveler is not entitled to cancel for a refund except as expressly stated in these Terms, as required by non-waivable law, or as approved in writing by Atomic as a discretionary exception.
“HoneyBook” means the client management, proposal, contract, invoice, payment, payment plan, electronic signature, and client communication platform used by Atomic to issue booking documents, collect signatures, manage payment schedules, process payments, and communicate certain account-related information.
“Payment Platform” means any third-party platform used by Atomic to manage invoices, payment plans, recurring payments, payment authorizations, contracts, proposals, signatures, and stand-alone charges, including HoneyBook, Spiffy, Stripe, QuickBooks, or any successor platform selected by Atomic.
“Host” means any influencer, creator, ambassador, DJ, personality, group host, promotional partner, or similar individual who promotes, attends, appears in connection with, or helps market a Tour. Unless Atomic expressly states otherwise in writing, Hosts are independent promotional partners and are not employees, agents, joint venturers, legal representatives, fiduciaries, or authorized spokespersons of Atomic. The term “Host” does not mean an Atomic Trip Coordinator or other Atomic operational staff member unless Atomic expressly states otherwise in writing.
“$5 Travel Club Service Charge” means the one-time $5 charged when a Traveler books on a payment plan. Every Atomic payment plan runs on the $5 Travel Club payment plan service, Atomic’s in-house payment service that allows the Traveler to pay for a Tour through scheduled payments. It is not a loan or credit. The $5 Travel Club payment plan service is a service, not a club or membership. The $5 Travel Club Service Charge is a non-refundable fee for using that service. It is not a deposit, it is not a Down Payment, and it is not part of, or credited toward, the trip total. Scheduled payments made through the service are payments toward the trip total and are subject to these Terms.
“Deposit” means either (a) a payment of at least $299 toward the trip total made at booking, or (b) if the Traveler pays only the $5 Travel Club Service Charge at booking, the Traveler’s first scheduled payment toward the trip total, as described in Section 10.2.
You must have legal capacity to contract to book or enroll in a Tour. Travelers must be at least 18 years old to travel independently. The minimum travel age is 14. Travelers aged 14–17 must:
Atomic primarily serves U.S.-based customers. These Terms apply regardless of your citizenship or residence. To the extent required by mandatory consumer protection laws in your jurisdiction, those laws may apply and may provide you with non-waivable rights.
You agree to:
Atomic may conduct fraud screening and reserves the right to refuse, suspend, or cancel any booking or account for suspected fraud, misuse, abusive conduct, or violation of these Terms.
You represent that you are not subject to U.S. or other applicable sanctions and will not use the Site/App or participate in Tours in violation of export control laws, OFAC regulations, or other applicable sanctions regimes.
A binding agreement is formed between you and Atomic when:
The Tour begins upon your arrival at the first Atomic-designated hotel and ends upon your departure from the last Atomic-designated hotel, as described on your booking confirmation and official itinerary. Any stay-ahead or stay-behind arrangements, independent travel, or non-Atomic activities before or after this window are entirely outside the Tour and outside Atomic’s responsibility.
Atomic may, in its discretion, offer a limited “Hold-a-Spot” process before or during enrollment. A Hold-a-Spot option is intended to give a prospective Traveler time to review trip details, speak with a trip coordinator, complete required documents, or arrange a payment plan. A Hold-a-Spot option does not guarantee participation unless it becomes a Confirmed Booking under this Section. Atomic may offer a Courtesy Hold when a prospective Traveler completes preliminary steps, such as speaking with a trip coordinator, reviewing or signing preliminary documents, or requesting a payment plan, but has not made any payment, provided a payment method, or authorized a payment plan. A Courtesy Hold is not a booking, does not create a client relationship, does not guarantee a seat, room, price, roommate arrangement, payment plan, or other Tour benefit, and may be released, expired, or sold to another Traveler at any time unless Atomic confirms otherwise in writing. If a Tour sells out before the prospective Traveler makes a payment or otherwise completes booking requirements, Atomic is not responsible for the prospective Traveler’s inability to book. A Paid Hold occurs when a prospective Traveler makes any payment toward a Tour, including the $5 Travel Club Service Charge, the Deposit, a partial payment, or other amount accepted by Atomic, or when the prospective Traveler authorizes a payment method or payment plan accepted by Atomic. A Paid Hold is treated as a Confirmed Booking unless Atomic expressly states otherwise in writing. Once a Paid Hold or Confirmed Booking is created, the Traveler’s spot is secured subject to these Terms, and the Traveler becomes responsible for all payment, cancellation, documentation, conduct, and participation obligations described in these Terms. For avoidance of doubt, signing pre-trip documents, reviewing a payment plan, discussing payment options, or speaking with a trip coordinator does not by itself guarantee a spot unless Atomic has accepted a payment, accepted a payment method or payment plan authorization, or otherwise confirmed the booking in writing. Any Cancellation Window, refund period, or cancellation deadline begins on the date the Traveler first makes a payment, authorizes a payment method, or otherwise receives written confirmation of a Confirmed Booking from Atomic, whichever occurs first. A delayed first scheduled payment, delayed payment plan start date, grace period, deferred billing date, or future installment date does not extend or restart any Cancellation Window.
Atomic may use HoneyBook or another electronic signature platform to collect booking documents, pre-trip contracts, waivers, acknowledgments, payment authorizations, and related forms. Electronic signatures are valid and binding to the fullest extent permitted by law. Signing documents through HoneyBook or another electronic signature platform does not, by itself, guarantee a Confirmed Booking unless Atomic has accepted the booking and the Traveler has made a payment, authorized a payment method, or received written confirmation of a Confirmed Booking from Atomic. A no-payment Courtesy Hold remains subject to availability and may be released, expired, or sold to another Traveler as described in these Terms.
All prices are quoted and payable in U.S. Dollars (USD).
Program Price inclusions and exclusions are set forth in Sections 6 and 7. Only items explicitly listed as included are part of the Program Price.
Unless expressly stated otherwise:
Atomic may correct obvious errors, omissions, or technical glitches in pricing or published information at any time, including after you submit a reservation or make payment, to the fullest extent permitted by applicable law. An “obvious error” includes, without limitation, pricing that is clearly inconsistent with the scope, length, or inclusions of the Tour, or that results from a system or typographical mistake. If Atomic corrects an obvious error that affects your booking, Atomic may, in its sole discretion: (a) allow you to maintain the booking by paying or receiving the difference between the erroneous amount and the corrected amount; or (b) cancel the affected booking in whole or in part. If Atomic cancels under this Section 5.5, Atomic may, at its sole discretion and as your sole and exclusive remedy, either issue a refund of amounts actually received by Atomic for the affected portion of the Tour, less any Non-Refundable Fees, or issue a Future Travel Voucher of equivalent value subject to applicable voucher terms, except to the limited extent that mandatory consumer protection law requires a different remedy.
No additional compensation, price protection, or consequential damages are owed in connection with any correction under this Section 5.5.
At present, Atomic does not charge a separate credit card convenience fee in addition to the 19% conversion and processing component. If Atomic later adopts any additional surcharge or convenience fee, it will be disclosed clearly in public-facing pricing and at checkout and, unless prohibited by law, will be nonrefundable.
Unless otherwise stated in the specific final itinerary in the Atomic App or in your Invoice, the Program Price generally covers core group travel services such as accommodations, selected group activities, certain meals, and in-destination transportation during the official Tour window. The exact nature, sequence, and quantity of services are determined by the final itinerary issued by Atomic before departure and as updated in the Atomic App. Without limiting the foregoing, and subject at all times to Section 6.2 (Service Adjustments) and Sections 8 through 10 (Itineraries and Variations), the Program Price typically includes some or all of the following, as specified in the final itinerary:
Trip coordination and supplier services depend on third-party providers, local conditions, and factors outside Atomic’s control. Accordingly, Atomic may, at any time and without liability, substitute providers, modify the order or timing of activities, or make other reasonable adjustments to the itinerary and inclusions.
If a listed inclusion cannot be provided substantially as described in the final itinerary, Atomic will use reasonable efforts to provide a reasonably comparable alternative or to adjust the schedule. Monetary refunds or credits for missed, modified, or substituted inclusions are not guaranteed and, if offered, are made as a discretionary goodwill adjustment only. Any discretionary adjustment, alternative service, voucher, or credit that Atomic may provide in connection with a missed or modified inclusion constitutes your sole and exclusive remedy for that service issue, except to the limited extent that non-waivable mandatory law in your jurisdiction requires additional rights.
Unless expressly included in your itinerary or Invoice, the following are not included in the Program Price:
Atomic may consolidate multiple groups on a single bus or shared itinerary to maintain reasonable prices and logistical efficiency. Groups may vary in age, interests, and background.
Itineraries and travel dates are typically finalized approximately two months prior to departure. Until finalization, minor variations may occur.
Prior to itinerary finalization, the Group Leader may request changes to itineraries or travel dates on behalf of the group, subject to Atomic’s approval and any resulting price changes.
Certain Tours may be promoted, hosted, attended, or marketed by Hosts. Unless Atomic expressly states otherwise in writing, Hosts are independent promotional partners and are not employees, agents, joint venturers, legal representatives, fiduciaries, or authorized spokespersons of Atomic. Hosts do not have authority to modify these Terms; approve refunds, credits, cancellations, transfers, substitutions, or payment changes; make guarantees regarding accommodations, activities, attendance, pricing, itinerary details, rooming, transportation, inclusions, or traveler experience; bind Atomic to verbal or written promises outside official Atomic communications; or create contractual obligations on behalf of Atomic. Travelers acknowledge that social media posts, videos, comments, livestreams, text messages, direct messages, promotional materials, or verbal statements made by Hosts are for general promotional purposes only and do not modify the official itinerary, Program Price, inclusions, cancellation rules, payment obligations, refund rights, or other Terms unless expressly confirmed in writing by Atomic. Atomic is not responsible for statements, promises, conduct, representations, omissions, disputes, or independent actions of Hosts outside the scope of Atomic’s officially published materials and written communications. Any question about pricing, refunds, cancellations, payment plans, inclusions, itinerary details, or traveler obligations must be confirmed directly with Atomic in writing.
Atomic reserves the right to:
During local, regional, or national holidays, certain facilities (such as museums, shops, or attractions) may be closed or have limited hours. Some inclusions may be unavailable due to seasonality or holiday operations. Atomic may adjust itineraries or substitute alternative activities to reduce inconvenience. Such changes are not deemed “major changes,” do not constitute a breach, and do not trigger any right to compensation or refund beyond any discretionary remedy Atomic may choose to provide.
Weather conditions and public health measures (for example, masking, capacity limitations, timed entries, or restricted food and entertainment options) may affect the experience. Atomic may implement health or safety measures that exceed local requirements. Travelers should consider these potential limitations before booking; such limitations do not entitle you to a refund or price reduction unless expressly provided herein.
Enrollment applications are generally due at least 120 days prior to departure. Enrollment submitted later than this may be treated as Late Enrollment (see Section 11).
A Traveler may book in one of two ways:
A Traveler who pays in full at booking does not use the $5 Travel Club payment plan service and pays no service charge.
The Traveler’s account is activated, and onboarding begins, only once a Deposit has cleared. Scheduled payments are payments toward the trip total and are subject to these Terms. No scheduled payment is less than $5 for each day of the period it covers (for example, $35 for a weekly payment, or about $150 for a monthly payment and $140 in a 28-day month). A trip booked far enough in advance may be paid at that rate, which is what the $5 Travel Club name refers to. Payments above that rate are standard payment plan payments.
You must provide your full legal name, date of birth, and any other information necessary to match your passport or travel documents. Name change or correction fees may apply if corrections are required after booking, and such fees are Non-Refundable Fees.
Atomic may, from time to time, offer repeat Traveler discounts or promotional credits toward future Tours. Any such discounts or credits are:
Enrollments received within 60 days of departure may be considered Late Enrollments and may be placed on a waitlist while Atomic confirms availability with providers.
The Traveler is responsible for any additional charges incurred as a result of Late Enrollment (for example, higher hotel rates, single room fees, or increased local costs).
You are solely responsible for obtaining and maintaining all required passports, visas, transit visas, vaccinations, and testing for each destination and transit point. Many countries require passports to remain valid for at least three (3) months beyond the date of return. You must provide required passport information by the deadline specified by Atomic.
Non-U.S. citizens must consult the appropriate consulates or embassies to determine entry, transit, and exit requirements for each destination.
Failure to meet applicable entry, exit, or transit requirements is treated as a Traveler cancellation under the Standard Cancellation Policy in Section 19. No additional refunds or compensation are owed for such failure.
Atomic does not book or sell air transportation. You are entirely responsible for your flights (including schedules, pricing, seating, and baggage) and for complying with airline rules. Atomic is not responsible for airline delays, cancellations, schedule changes, missed connections, or associated costs. Atomic may offer reasonable assistance as a courtesy but does not guarantee re-accommodation, nor does such assistance create any additional financial obligations.
You may disclose medical conditions or, alternatively, list specific activities you cannot safely participate in. Atomic may request documentation from a medical practitioner to assess your fitness to travel or participate in certain activities.
Coaches and some third-party facilities may not be accessible or may have limited accessibility. Accessible rooms, reliable elevator access, and secure storage for mobility or medical devices cannot be guaranteed. You must notify Atomic before booking if you require mobility aids or special accommodations. Travelers requiring personal care must travel with a companion capable of providing such care. Atomic does not provide personal care or medical services.
Atomic does not employ medical personnel. You are responsible for seeking medical attention locally and at your own expense. Medical standards, facilities, and availability abroad may differ significantly from those in your home country, and evacuation may be difficult or delayed.
You must comply with entry requirements, vaccination mandates, public health rules, and Atomic’s reasonable health and safety protocols. Atomic may implement protocols (including but not limited to testing, masking, or distancing) that exceed local requirements if reasonably necessary for safety.
U.S. Americans with Disabilities Act (ADA) standards may not apply abroad. Atomic will make reasonable efforts, where feasible, to assist with accommodation requests but cannot guarantee ADA-equivalent facilities or services.
Tour itineraries are group-based and generally fixed. Individual customizations after enrollment are not available, except as expressly agreed in writing by Atomic.
Atomic may provide advisory support for stay-ahead or stay-behind arrangements, but does not book or manage your flights, personal transportation, or extra lodging outside the official Tour window. All such arrangements and costs are your sole responsibility. Requests must typically be submitted at least 120 days before departure and may be subject to a service fee (for example, $150) plus any additional provider costs.
Atomic does not select or purchase flights. If you choose alternate departure or return airports or other independent travel arrangements, all associated logistics and costs are your responsibility.
Atomic manages final room assignments considering VIPs, medical needs, group dynamics, hotel requirements, and Group Leader input. Special rooming requests should be made at the time of reservation; Atomic will make reasonable efforts to accommodate but cannot guarantee all requests.
Travelers aged 14–17 must room with their designated adult chaperone unless Atomic approves another arrangement in writing. Family or twin room options may be available; applicable supplements or fees may apply.
The Atomic App is the primary platform for managing, coordinating, and communicating key aspects of our group travel experiences. As a condition of participation:
You are solely responsible for ensuring that your device is functional, charged, capable of receiving data, and able to access the Atomic App and your email during travel. Atomic is not liable for any loss, delay, or inconvenience arising from your failure to maintain such access, or from temporary service interruptions, network issues, or third-party platform outages beyond Atomic’s reasonable control.
Confirmations, tickets, itineraries, and other Tour documents are delivered electronically, including through the Atomic App and email. Printed materials are generally not provided and are not guaranteed, even if occasionally offered as a courtesy.
You are responsible for keeping your contact details current and for checking the Atomic App and your email regularly. To the fullest extent permitted by law, Atomic’s obligation with respect to notices is satisfied by sending the communication to the contact information you provided. Atomic is not responsible for messages blocked, filtered, delayed, or lost due to spam filters, storage limits, device settings, or third-party service failures.
By enrolling, you consent to receive SMS, app-based push notifications, and similar operational messages related to your Tour. Marketing SMS or push notifications, if any, will only be sent as permitted by law and may be discontinued at your request.
Atomic uses two primary systems:
You are responsible for reviewing both your Invoice and your Spiffy schedule to stay current on amounts owed. Extra services, upgrades, fees, and on-trip costs may be billed separately as stand-alone charges and are due upon billing. Itemized receipts for individual components are generally not provided because costs are contracted on a group basis.
Atomic may use HoneyBook and/or other third-party platforms to manage proposals, contracts, invoices, payment plans, payment authorizations, electronic signatures, client communications, and payment processing. By using HoneyBook or any other Payment Platform, you agree to comply with the applicable platform terms, payment processor rules, and authorization requirements. Atomic is not responsible for temporary outages, display errors, processor delays, failed payment attempts, expired payment methods, platform limitations, or other third-party system issues outside Atomic’s reasonable control.
Amounts shown in HoneyBook, Spiffy, Stripe, QuickBooks, or any other Payment Platform may not always reflect all charges, fees, add-ons, adjustments, credits, refunds, or outstanding balances in real time. Atomic’s official invoice records, written account communications, and internal account records control in the event of a discrepancy, except to the extent prohibited by law.
Any $5 Travel Club Service Charge is due at booking. The Deposit is due at booking or, if only the $5 is paid at booking, on the first payment date selected at checkout, as described in Section 10.2. Full payment of the Program Price is due at least thirty (30) days before departure. It is your responsibility to select or adjust any payment plan so that the full balance is paid by that deadline. Failure to do so may result in cancellation without refund under the Standard Cancellation Policy.
If you choose the Automatic Payment Plan:
These rules apply to every payment plan made through Atomic’s payment system:
A Manual Payment Plan may be available and is subject to a nonrefundable fee, typically between $50 and $150 per plan. Manual Payment Plans require you to initiate each payment yourself.
A nonrefundable fee of $25 applies to each scheduled payment that is returned, declined, or missed, including a scheduled payment collected from your backup payment method under Section 18.2A because your primary payment method could not cover it. This fee is charged for the failed or missed payment, not for paying by card. Late fees must be paid as a one-time payment and cannot be added to the plan. Atomic may withdraw you from the Automatic Payment Plan after two consecutive returns or declines. If the final payment is returned or declined, you may be withdrawn from the plan and given a short cure period (for example, 72 hours) to pay the remaining balance or forfeit amounts paid as a nonrefundable cancellation.
Atomic may adjust your payment schedule to align with the payment deadline in Section 18.1 and will provide notice by email.
If your payment plan is canceled and you wish to reactivate it, a nonrefundable reinstatement fee (for example, $120) may apply, in addition to any accrued late fees or penalties. Reinstatement is at Atomic’s sole discretion and may require an updated schedule to meet the trip deadline.
If Atomic discounts, waives, or reduces late fees or penalties as a courtesy, such discount is conditional. In the event of similar payment issues in the future, Atomic may reinstate previously waived amounts, plus new late fees, on the same booking or payment plan.
The following are expressly Non-Refundable Fees and are nonrefundable and nontransferable under any circumstances except to the limited extent required by mandatory consumer protection law:
Payment plans are offered as a courtesy billing arrangement for the Traveler’s convenience. A payment plan does not make the Tour a month-to-month service, subscription, membership, or installment service that may be canceled at will. Once a booking becomes a Confirmed Booking, the Traveler remains responsible for all amounts owed under these Terms, including any remaining balance, Non-Refundable Fees, finalized trip costs, approved add-ons, late fees, returned payment fees, and other amounts that remain owed after any cancellation calculation under Section 19, even if future scheduled payment dates have not yet occurred. Cancellation, failure to travel, failure to complete required forms, failure to provide passport or travel information, failure to obtain insurance, failure to obtain travel documents, withdrawal from a payment plan, or refusal to make future scheduled payments does not automatically release the Traveler from amounts owed unless Atomic approves a written release or unless non-waivable law requires a different result. If any balance remains unpaid after cancellation, default, missed payments, chargeback, payment dispute, withdrawal from a payment plan, or failure to complete required payments, Atomic may pursue all lawful collection remedies. This may include referral to collections, court action, seeking a judgment, and pursuing lawful post-judgment remedies, including judgment liens, garnishment, execution, collection costs, court costs, reasonable attorneys’ fees, interest, and other amounts recoverable under applicable law. Nothing in this Section gives Atomic any remedy that is not available under applicable law.
Payment plans may be created, authorized, and managed through HoneyBook or another Payment Platform selected by Atomic. By accepting a proposal, signing booking documents, authorizing a payment method, or making any payment through HoneyBook or another Payment Platform, the Traveler authorizes Atomic and its payment processors to process payments according to the agreed payment schedule, subject to these Terms. A payment plan is a billing schedule for a Confirmed Booking and is not a subscription, membership, month-to-month service, or cancel-anytime arrangement. Delaying, canceling, disabling, disputing, or failing a payment method does not cancel the booking, release the Traveler from amounts owed, or extend any Cancellation Window unless Atomic agrees in writing.
Travelers agree to contact Atomic in good faith before initiating a chargeback, payment reversal, ACH dispute, card dispute, bank dispute, or similar payment challenge so the parties may attempt to resolve the matter informally. Initiating a chargeback, payment reversal, or bank dispute does not automatically cancel the Traveler’s booking, release the Traveler from payment obligations, pause scheduled payments, extend any cancellation window, alter the applicable cancellation terms, or waive any balance validly owed under these Terms. If Atomic determines that a chargeback or dispute was initiated in bad faith, involves materially false or misleading claims, or concerns amounts validly owed under these Terms, Atomic may pursue recovery of unpaid balances, reasonable administrative costs, collection costs, chargeback fees or processor fees imposed by third parties, court costs, interest, and reasonable attorneys’ fees to the extent permitted by law. Nothing in this Section limits any non-waivable rights a consumer may have under applicable law or applicable payment network rules.
Refunds, credits, cancellations, holds, and payment obligations are governed only by this Section 19, Section 20, and any written discretionary exception approved by Atomic, subject to any non-waivable mandatory rights under applicable law. Cancellation notices are only accepted from the Traveler or Group Leader and are effective when received in writing by Atomic. All required payments must be received on time, and the Traveler account must be in good standing, to qualify for any refund or credit described in this Section 19.
A Courtesy Hold with no payment, no payment method, and no authorized payment plan is not a Confirmed Booking and does not begin a Cancellation Window. A Paid Hold, including the $5 Travel Club Service Charge or any other initial payment accepted by Atomic, is a Confirmed Booking and begins the applicable Cancellation Window on the date payment is made or authorized. Travelers are responsible for deciding whether to complete a Confirmed Booking before a Courtesy Hold expires or before the Tour sells out. Atomic is not responsible for loss of availability, price changes, rooming changes, or other booking limitations that occur before a prospective Traveler completes a Confirmed Booking.
For purposes of this Section, the booking date is the date the Traveler first makes any payment toward the Tour, including a hold payment, the $5 Travel Club Service Charge, the Deposit, partial payment, or other amount accepted by Atomic, or the date the Traveler authorizes a payment method or payment plan accepted by Atomic, whichever occurs first. If, on the booking date, the Tour departure date is three hundred sixty-five (365) days or more away, the Traveler may cancel for any reason within thirty (30) calendar days after the booking date by providing written notice to Atomic. If cancellation notice is received within this window, the Traveler will receive a refund of amounts actually paid to Atomic, less any Non-Refundable Fees, supplier costs, payment processing fees, administrative fees, or other nonrefundable amounts that were listed on the Traveler’s Invoice, disclosed at checkout, or otherwise confirmed in writing before payment. If, on the booking date, the Tour departure date is three hundred sixty-four (364) days or fewer away, the Traveler may cancel for any reason within fourteen (14) calendar days after the booking date by providing written notice to Atomic, provided the cancellation notice is received before the Tour begins. If cancellation notice is received within this window, the Traveler will receive a refund of amounts actually paid to Atomic, less any Non-Refundable Fees, supplier costs, payment processing fees, administrative fees, or other nonrefundable amounts that were listed on the Traveler’s Invoice, disclosed at checkout, or otherwise confirmed in writing before payment. A delayed first scheduled payment, deferred billing date, payment plan start date, courtesy grace period, delayed next payment, or future installment date does not extend, delay, or restart the Cancellation Window. After the applicable thirty (30) day or fourteen (14) day Cancellation Window expires, the booking is subject to Atomic’s Standard Cancellation Policy. Unless a different written exception is approved by Atomic or required by non-waivable law, Atomic may retain: (i) the fifteen percent (15%) nonrefundable Down Payment (15% of the Program Price, separate from the $5 Travel Club Service Charge); (ii) a two hundred dollar ($200) cancellation fee; (iii) all Non-Refundable Fees; (iv) all finalized, committed, prepaid, reserved, or Traveler-specific costs associated with the booking; and (v) any late fees, returned payment fees, payment plan fees, approved add-ons, collection costs, or other amounts owed under these Terms. For purposes of this cancellation policy, Non-Refundable Fees and finalized trip costs may include, without limitation, hotels, room blocks, restaurants, group meals, experiences, entrance tickets, train tickets, transportation, guides, activities, supplier deposits, administrative fees, payment processing costs, and any other supplier or trip cost that Atomic has paid, committed to, reserved, or attached to the Traveler’s name, booking, room assignment, seat, ticket, or participation. The amount considered nonrefundable may vary based on the destination, supplier rules, booking date, trip proximity, payment status, whether the Tour is sold out or near capacity, and the extent to which Atomic has already finalized planning, deposits, reservations, supplier commitments, rooming, transportation, tickets, meals, or other trip components. If a Tour is sold out, near departure, heavily finalized, or already committed with suppliers, the nonrefundable amount may equal the full Program Price. Any refundable amount, if any, will be calculated only after Atomic reviews the booking, supplier commitments, finalized costs, Non-Refundable Fees, payment status, and applicable cancellation timing. No refund is guaranteed after the applicable Cancellation Window expires. No additional compensation, damages, or price reductions are owed in connection with a Traveler-initiated cancellation beyond any refund expressly stated in writing by Atomic or required by non-waivable law.
No-Shows are not eligible for any refund, credit, reschedule, or voucher. Atomic will enforce a 100% charge of all amounts paid plus a 500 USD No-Show fee. No additional remedies are available for a No-Show, to the maximum extent permitted by law.
Replacement Traveler requests must comply with all required deadlines, documentation, eligibility requirements, and payment obligations. A Replacement Traveler is not guaranteed and may be declined if Atomic has already finalized supplier commitments, name-specific tickets, rooming, transportation, meals, experiences, documentation, group capacity, or other Traveler-specific components. Atomic may also decline a Replacement Traveler where the request is too close to departure, administratively impractical, inconsistent with supplier rules, or otherwise not feasible. If Atomic approves a Replacement Traveler and the Replacement Traveler completes enrollment and full payment, any refund or release for the original Traveler will be calculated under Section 19.2, less the fifteen percent (15%) nonrefundable Down Payment (15% of the Program Price, separate from the $5 Travel Club Service Charge), all Non-Refundable Fees, finalized trip costs, any applicable substitution or administrative fee, and any other amounts owed. Atomic may charge a substitution or administrative fee, such as one hundred dollars ($100), for an approved replacement. Any refund due in connection with a Replacement Traveler will be processed only after Atomic has received full payment and all required documents from the Replacement Traveler. No other compensation or damages are available in connection with a Replacement Traveler arrangement.
In such cases, Atomic may, in its sole and absolute discretion, consider a “Conditional Cancellation,” which may involve a full or partial refund, a Future Travel Voucher, a credit, or another remedy. Any Conditional Cancellation remedy is case-specific, discretionary, and may be conditioned on documentation or other information that Atomic reasonably requests. Conditional Cancellation does not create any right or entitlement to refunds, credits, or vouchers beyond what is expressly granted in writing by Atomic in that particular case, and does not create a precedent for any future case.
If a Group Leader cancels their own participation, the Group Leader must arrange a replacement Group Leader acceptable to Atomic. If no suitable replacement is found, Atomic may, in its discretion, cancel or significantly modify the program for affected Travelers. In such cases, Atomic may apply the Standard Cancellation Policy, consider the Conditional Cancellation Policy, issue Future Travel Vouchers, or offer alternative Tours. If no suitable alternative option is found, Atomic may, at its discretion, refund amounts paid toward the Program Price, less all Non-Refundable Fees. No additional compensation or damages are owed.
Refunds are normally made to the original payment method where practicable; if that is not possible, refunds may be issued via check, ACH, or another method selected by Atomic. Atomic is not responsible for delays caused by banks, payment processors, or third-party systems. To the maximum extent permitted by law, any refund, credit, or Future Travel Voucher issued under this Section 19 is your sole and exclusive remedy for the applicable cancellation, no-show, or replacement, and you are not entitled to any additional compensation, damages, or costs.
Atomic may provide an Extenuating Circumstances Request form or similar review process for Travelers seeking a discretionary exception to the cancellation or payment policy. Submitting a request does not guarantee a refund, credit, voucher, release from payment obligations, pause in scheduled payments, waiver of late fees, or suspension of collection activity. Unless Atomic agrees otherwise in writing, all payment deadlines, payment plan obligations, late fees, returned payment fees, cancellation deadlines, and collection rights remain in effect while an Extenuating Circumstances Request is reviewed. Atomic may require supporting documentation, including medical documentation, death certificates, police reports, employer documentation, government notices, insurance claim determinations, or other records reasonably necessary to evaluate the request. Any exception approved by Atomic is discretionary, case-specific, and must be confirmed in writing by an authorized Atomic representative. No employee, contractor, Trip Coordinator, Group Leader, creator, sales representative, customer service representative, or other person may waive, modify, or override the cancellation policy, payment policy, or collection rights unless the waiver or modification is in a written document signed or otherwise expressly approved by an authorized Atomic representative.
This includes pandemics or epidemics, public health emergencies, severe weather, natural disasters, war, terrorism, civil unrest, strikes or labor disputes, governmental orders, advisories, or quarantines, sanctions, transportation or infrastructure disruptions, contamination, or other extraordinary events or circumstances that significantly impair or prevent performance.
Issuance of a Future Travel Voucher in a Force Majeure situation is not a breach of contract or a failure to perform. Except to the limited extent required by non-waivable mandatory law, no additional cash refund, price reduction, or compensation is owed.
In such situations, Atomic may, at its discretion, issue a Future Travel Voucher equal to amounts actually paid to Atomic for the affected Tour, prorated if the Tour is cut short, and may propose alternative itineraries or dates. No additional cash refund is owed unless required by non-waivable mandatory law.
Nothing in this Section 20 is intended to limit statutory rights that you cannot waive under applicable law. This Section 20 is intended to be enforced to the maximum extent permitted.
To protect the safety and enjoyment of all participants, the following conduct is prohibited:
Certain transportation schedules, group coordination activities, check-ins, and operational timing requirements may require timely participation for logistical or safety reasons. Travelers who voluntarily separate from the group during free time or optional activities remain solely responsible for their own conduct, decisions, transportation, timing, and personal safety.
You are responsible for your hotel incidentals and for any damage you cause to hotel rooms, buses, or other property. If you observe pre-existing damage, you must promptly notify the Trip Coordinator or appropriate hotel/provider staff upon arrival.
The Trip Coordinator may issue verbal or written reminders, warnings, or reasonable conditions for violations of these Terms. In cases of significant disruption, misconduct, safety concerns, or any behavior deemed to endanger others or substantially interfere with the experience, Atomic may immediately terminate your participation in the Tour for safety, logistical, legal, or conduct-related reasons. Decisions to remove a Traveler from the Tour are final and not subject to on-tour appeal.
If you are dismissed from the Tour, you are solely responsible for all associated costs, including but not limited to return travel, alternate lodging, and incidental expenses. No refunds, credits, or other compensation are owed for unused services if you are removed for conduct-related reasons.
Atomic may provide coordination, reminders, and reasonable support, but Travelers remain responsible for their own conduct, punctuality, personal decisions, health, belongings, travel documents, and compliance with local laws. Atomic coordination does not replace personal judgment, local emergency services, licensed medical care, licensed guiding services, or the independent responsibilities of Third-Party Providers. In addition to any specific obligations set forth elsewhere in these Terms, you agree to:
Security conditions and government advisories can change quickly. Travel advisories, government warnings, and events around the world may require changes to accommodations, itineraries, or, in some cases, Tour cancellation. By booking with Atomic, you acknowledge and accept the inherent risks involved in international and group travel, including travel to locations that may experience security challenges, and you agree that you are ultimately responsible for your own travel decisions.
For safety reasons:
Where seat belts or other safety equipment are provided on coaches or other vehicles, you must use them. Failure to use available safety equipment may limit or bar any claim for related injuries to the maximum extent permitted by law.
Atomic acts as a travel agency, travel coordination company, and group travel organizer that arranges and coordinates services provided by independent Third-Party Providers, including hotels, transportation companies, local operators, restaurants, activity providers, and licensed guides where applicable. Atomic does not own, operate, control, or directly provide most transportation, accommodation, sightseeing, excursion, guiding, or destination services associated with the Tour. Such services are independently operated by Third-Party Providers subject to their own terms, conditions, licenses, operational standards, and local laws. Atomic personnel who accompany Travelers abroad do so primarily for logistical coordination, schedule communication, media support, photography/videography services, community support, and general organizational assistance.
Third-Party Providers are independent contractors and are not employees, agents, or partners of Atomic. Their services are subject to their own terms and local laws. Atomic does not control and is not responsible for the acts or omissions of Third-Party Providers. Atomic is not responsible for the independent operational decisions, conduct, licensing compliance, safety procedures, acts, omissions, or service performance of Third-Party Providers.
Atomic does not sell or book air transportation. You are solely responsible for your flights and all related costs and arrangements, including compliance with airline rules and policies. References to airlines in any materials are informational only.
Atomic may substitute vendors, change providers, adjust routes, modify the order or timing of activities, or make other reasonable operational changes at any time due to availability, safety considerations, local conditions, or logistical requirements. Atomic will use reasonable efforts to deliver an overall experience of substantially similar quality, but specific hotels, restaurants, vehicles, guides, or individual activities are not guaranteed.
Variations, substitutions, or changes of the type described in this Section 24.4 do not entitle you to a refund, credit, discount, or other compensation, except to the limited extent that Atomic voluntarily offers a discretionary remedy. Any such discretionary remedy constitutes your sole and exclusive remedy, and Atomic has no further liability, including for incidental, indirect, or consequential damages, to the fullest extent permitted by law.
By enrolling in and participating in a Tour, you acknowledge and accept the risks associated with travel generally, and group travel in particular, including but not limited to:
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Atomic and its owners, officers, directors, employees, and agents from and against any third-party claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of:
Atomic strongly recommends that you purchase comprehensive travel insurance that covers at least:
You are solely responsible for selecting an insurance provider and ensuring that your coverage is adequate for your needs. Atomic may receive commissions or compensation if you purchase insurance through a recommended partner.
Atomic is not responsible for any losses, costs, or expenses you incur as a result of your failure to obtain adequate travel insurance.
Because Atomic’s cancellation policy is strict and because international group travel involves significant advance commitments, Travelers are strongly encouraged to purchase travel insurance promptly after booking. By booking, the Traveler acknowledges that uninsured losses, denied insurance claims, uncovered cancellation reasons, or failure to purchase coverage do not create any additional refund right or payment release under these Terms.
Atomic grants you a limited, revocable, nonexclusive, nontransferable license to access and use the Site and Atomic App solely for personal, noncommercial purposes related to booking and participating in Tours.
You may not:
Atomic owns all rights, title, and interest in the Site and Atomic App, including text, images, logos, trademarks, and other content, except as otherwise noted. All rights not expressly granted to you are reserved.
If you provide photos, videos, testimonials, reviews, or other content to Atomic or share such content using Atomic’s branded hashtags or channels, you grant Atomic a nonexclusive, worldwide, royalty-free license to use, reproduce, modify, display, and distribute such content for marketing and service purposes, subject to applicable privacy and publicity laws and any opt-out mechanisms we may provide.
Atomic’s Privacy Policy governs how we collect, use, and protect personal data. The Privacy Policy is incorporated by reference into these Terms. By using the Site/App or enrolling in a Tour, you acknowledge that you have had an opportunity to review the Privacy Policy.
Without limiting the Privacy Policy, Atomic may collect and process:
Atomic may share data with affiliates, insurers, claims handlers, vendors, and service providers as necessary to perform services and comply with law, including cross-border transfers where permitted. Where required, Atomic will implement appropriate safeguards (such as contractual clauses or equivalent measures).
Marketing emails, SMS messages, and similar communications will be sent only as permitted by law and based on appropriate consent where required. You may unsubscribe or opt out at any time using the mechanisms provided.
To the extent Atomic markets to or processes data of individuals in the EU/UK or other jurisdictions with enhanced data rights, those individuals may have additional rights (for example, access, rectification, erasure, or objection) as described in the Privacy Policy. Nothing in these Terms is intended to limit any non-waivable privacy rights under applicable law.
The Site and Atomic App are provided “as is” and “as available,” without any warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, Atomic disclaims all implied warranties, including any implied warranties of merchantability, fitness for a particular purpose, title, and noninfringement.
Atomic does not warrant that the Site or Atomic App will be uninterrupted, secure, or error-free, or that defects will be corrected. Use of the Site and App is at your own risk.
Any services provided by Third-Party Providers are subject to their own terms and conditions. Atomic does not guarantee the performance or suitability of any Third-Party Provider and is not responsible for their acts or omissions.
To the maximum extent permitted by law, Atomic shall not be liable for:
To the maximum extent permitted by law, Atomic’s total aggregate liability for all claims, causes of action, and disputes arising out of or relating to:
Any refunds, credits, vouchers, or other remedies that Atomic chooses to offer under these Terms or its internal business policies are voluntary contractual remedies and not separate categories of damages. To the fullest extent permitted by law, in any lawsuit, arbitration, or other legal proceeding, the aggregate cap in Section 30.2 applies to all monetary relief potentially recoverable from Atomic, including any alleged failure to provide a refund or credit, except to the extent a non-waivable law in your jurisdiction requires a different result.
If, and only if, the aggregate liability cap in Section 30.2 is determined by a court or arbitrator to be unenforceable or inapplicable to a particular claim, then to the maximum extent permitted by law, Atomic’s total aggregate liability for that claim shall not exceed the amounts actually paid by the Traveler to Atomic for the specific Tour giving rise to the claim. This alternative cap is intended as a fallback limitation and does not expand any refund, credit, voucher, insurance, or other remedy otherwise available under these Terms. Nothing in this Section is intended to limit non-waivable rights, remedies, or liabilities that cannot be limited under applicable law.
These Terms and any dispute arising out of or relating to them, the Site/App, or any Tour shall be governed by the laws of the State of Nevada, without regard to conflict-of-law rules that might direct the application of another jurisdiction’s laws.
As a condition precedent to any lawsuit or other formal proceeding (other than small claims court or emergency injunctive relief as described below), you and Atomic agree to attempt in good faith to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Site/App, or any Tour through mediation:
If the dispute is not resolved in mediation, you and Atomic agree that:
Either party may seek temporary, preliminary, or emergency injunctive relief in court to protect its intellectual property rights or confidential information without first engaging in mediation if necessary to prevent irreparable harm. However, the parties will still make good-faith efforts to resolve the underlying dispute through mediation.
Either party may bring an individual claim in small claims court in Clark County, Nevada, if the claim is within that court’s jurisdictional limits. Such small claims actions are not subject to the formal mediation requirement in Section 31.2, though the parties are encouraged to attempt resolution informally.
To the maximum extent permitted by law, you and Atomic agree that:
To the maximum extent permitted by law, you and Atomic knowingly, voluntarily, and irrevocably waive any right to a trial by jury in any lawsuit or proceeding arising out of or relating to these Terms, the Site/App, or any Tour. Any such dispute shall be resolved by a judge sitting without a jury.
Except for claims eligible for small claims court, claims seeking emergency injunctive relief, and any claim that cannot be required to arbitrate under non-waivable applicable law, any dispute, claim, or controversy arising out of or relating to these Terms, the Site or Atomic App, any Tour, payment dispute, cancellation, refund, injury, service issue, communication, or relationship with Atomic shall be resolved exclusively through final and binding individual arbitration. The arbitration shall be administered by the American Arbitration Association (“AAA”) under its applicable consumer arbitration rules, or by another mutually agreed arbitration provider if AAA is unavailable or declines administration. The arbitration shall occur in Clark County, Nevada, or remotely by video conference where permitted by applicable rules. The parties waive any right to a jury trial and any right to participate in a class action, collective action, representative action, private attorney general action, consolidated proceeding, or mass arbitration, to the maximum extent permitted by law. The arbitrator may award relief only on an individual basis and only to the extent necessary to resolve the individual claim before the arbitrator. The arbitrator shall have exclusive authority to resolve disputes relating to the interpretation, applicability, enforceability, or formation of this arbitration provision, including any claim that all or part of this arbitration provision is void, voidable, or unenforceable, except that any dispute concerning the enforceability of the class action, collective action, representative action, or mass arbitration waiver shall be decided by a court of competent jurisdiction. If any portion of this arbitration provision is found unenforceable, the remaining portions shall remain in full force and effect to the maximum extent permitted by law. This arbitration provision shall survive cancellation, completion of the Tour, termination of services, account closure, and any payment dispute.
You may not assign or transfer your booking, your rights under these Terms, or your interest in a Tour to any other person without Atomic’s prior written consent, except as expressly permitted for a Replacement Traveler under Section 19.
Atomic may assign these Terms and any of its rights or obligations hereunder, in whole or in part, to any affiliate or in connection with a merger, sale, reorganization, or other business transaction.
Except as expressly stated, these Terms do not confer any rights or remedies on any third party. For avoidance of doubt, Travelers who are parties to a single Group or family booking are not third-party beneficiaries of one another’s separate dealings with Atomic.
Notices to Travelers will be provided via the Atomic App and/or by email to the primary email address on file and are deemed delivered when sent.
Notices to Atomic under these Terms must be sent by email and by postal mail to: Email: hello@atomictrips.com M&S Sublets & Services LLC d/b/a Atomic Trips 901 E. Fremont Street, Suite 115 Las Vegas, NV 89101. Electronic notices are effective when sent; mailed notices are effective upon receipt.
If any provision of these Terms is held invalid or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect. Where possible, an invalid provision shall be replaced with a valid provision that most closely reflects the parties’ original intent.
No failure or delay by Atomic in exercising any right, power, or remedy under these Terms shall operate as a waiver of such right, power, or remedy. Any waiver must be in writing and signed by an authorized representative of Atomic.
These Terms, together with any Booking Conditions, policies, addenda, and Exhibits referenced herein or incorporated by reference, constitute the entire agreement between you and Atomic regarding the subject matter and supersede all prior or contemporaneous written or oral understandings, representations, or promotional materials.
Section and paragraph headings are for convenience only and do not affect the interpretation of these Terms.
Provisions that by their nature should survive termination or completion of the Tour shall survive, including but not limited to: payment obligations; Non-Refundable Fees; indemnity; intellectual property; warranty disclaimers; limitation of liability; governing law and dispute resolution; notices; and any other provisions expressly stated to survive.
This Conduct Policy promotes safety, respect, and an enjoyable experience for all participants and service providers on Atomic Tours. This Exhibit A forms part of, and is incorporated into, the Atomic Terms of Service and Booking Conditions (the “Terms”). In the event of any conflict or inconsistency between this Exhibit A and the Terms, the Terms shall control.
The following behaviors are strictly prohibited:
This Exhibit A is intended to summarize and supplement conduct-related provisions of the Terms and does not expand Atomic’s obligations or liability beyond what is expressly provided in the Terms.
This Exhibit B summarizes, for convenience only, key elements of Section 19 of the Terms. It does not expand, limit, or modify the rights, obligations, or remedies set forth in Section 19. In the event of any conflict or ambiguity, Section 19 of the Terms governs.
365+ days before departure on the booking date: The Traveler may cancel for any reason within 30 calendar days after the booking date by written notice to Atomic. If cancellation notice is received within this window, the Traveler will receive a refund of amounts actually paid to Atomic, less any Non-Refundable Fees, supplier costs, payment processing fees, administrative fees, or other nonrefundable amounts listed on the Traveler’s Invoice, disclosed at checkout, or otherwise confirmed in writing before payment.
364 days or fewer before departure on the booking date: The Traveler may cancel for any reason within 14 calendar days after the booking date by written notice to Atomic, provided notice is received before the Tour begins. If cancellation notice is received within this window, the Traveler will receive a refund of amounts actually paid to Atomic, less any Non-Refundable Fees, supplier costs, payment processing fees, administrative fees, or other nonrefundable amounts listed on the Traveler’s Invoice, disclosed at checkout, or otherwise confirmed in writing before payment.
After the applicable Cancellation Window expires: The booking is subject to Atomic’s Standard Cancellation Policy. Atomic may retain the 15% nonrefundable Down Payment (15% of the trip price, separate from the $5 Travel Club Service Charge), a $200 cancellation fee, all Non-Refundable Fees, all finalized or committed Traveler-specific costs, approved add-ons, late fees, returned payment fees, payment plan fees, and any other amounts owed under the Terms. Non-Refundable Fees and finalized trip costs may include hotels, room blocks, restaurants, meals, experiences, entrance tickets, train tickets, transportation, guides, activities, supplier deposits, administrative fees, payment processing costs, and other supplier or trip costs paid, committed, reserved, or attached to the Traveler’s name, booking, room assignment, seat, ticket, or participation. The nonrefundable amount may vary based on destination, supplier rules, booking date, trip proximity, payment status, whether the Tour is sold out or near capacity, and the extent to which Atomic has already finalized planning and supplier commitments. In some cases, including sold-out, near-departure, heavily finalized, or fully committed Tours, the nonrefundable amount may equal the full Program Price.
A Courtesy Hold with no payment, no payment method, and no authorized payment plan is not a confirmed booking and does not start a Cancellation Window. A Paid Hold, including the $5 Travel Club Service Charge or any other initial payment accepted by Atomic, is a Confirmed Booking and starts the applicable Cancellation Window on the date payment is made or authorized.
Replacement Traveler requests are subject to Atomic’s approval, supplier rules, administrative feasibility, and the status of finalized trip components. If approved and the Replacement Traveler completes enrollment and full payment, any refund or release for the original Traveler will be calculated under Section 19.2, less the 15% Down Payment, all Non-Refundable Fees, finalized trip costs, any applicable substitution or administrative fee, and any other amounts owed. Replacements may be declined when the Tour is close to departure, sold out, heavily finalized, or tied to name-specific tickets, rooming, transportation, meals, experiences, documentation, or other Traveler-specific commitments.
This Exhibit C provides a summary of certain payment and fee provisions in Sections 16–18 of the Terms. It is for convenience only and does not alter your obligation to pay the full Program Price by the deadlines in the Terms, regardless of the status of any payment plan. To the extent of any conflict or ambiguity, the Terms control.
Payment plans are courtesy billing arrangements only. They do not make a Tour a subscription, month-to-month service, or cancel-at-will installment service. Once a booking becomes a Confirmed Booking, the Traveler remains responsible for all amounts owed under the Terms, including any remaining balance, Non-Refundable Fees, finalized trip costs, approved add-ons, late fees, returned payment fees, and other amounts that remain owed after any cancellation calculation under Section 19, even if future scheduled payment dates have not yet occurred. Stopping payment, canceling a card, declining future charges, failing to complete forms, or failing to travel does not automatically cancel the underlying payment obligation.
To the extent permitted by applicable law, all fees described in this Exhibit C are “Non-Refundable Fees” as defined in Section 18 of the Terms and are nonrefundable and nontransferable except where mandatory consumer protection law requires otherwise.
Atomic may use HoneyBook and/or other Payment Platforms for proposals, contracts, invoices, electronic signatures, payment plans, payment authorizations, and payment processing. Platform displays may not always show the complete account status in real time, and Atomic’s official invoice records, written account communications, and internal account records control in the event of a discrepancy, except where prohibited by law.
A payment plan managed through HoneyBook or another Payment Platform is a billing schedule for a Confirmed Booking. It is not a cancel-anytime subscription or month-to-month service. Canceling or disabling the payment method does not cancel the booking, release the Traveler from the balance owed, or restart any Cancellation Window unless Atomic agrees in writing.
Travelers agree to contact Atomic in good faith before initiating a chargeback or payment dispute so the parties may attempt to resolve the matter informally. Initiating a chargeback, payment reversal, ACH dispute, card dispute, or bank dispute does not automatically cancel the Traveler’s booking, release payment obligations, pause scheduled payments, or alter the cancellation terms applicable to the booking. If Atomic determines that a chargeback or dispute was initiated in bad faith, involves materially false claims, or concerns amounts validly owed under these Terms, Atomic may pursue recovery of unpaid balances, reasonable administrative costs, collection costs, chargeback fees or processor fees imposed by third parties, and reasonable attorneys’ fees to the extent permitted by law. Nothing in this Section limits any non-waivable rights a consumer may have under applicable law or applicable payment network rules. To the extent this updated clarification conflicts with any earlier chargeback language in this Exhibit, this updated clarification is intended to control to the maximum extent permitted by law.
This Exhibit D is informational in nature and summarizes certain health and accessibility concepts addressed in the Terms. It does not constitute medical advice, does not guarantee the provision of any particular accommodation or service, and does not expand Atomic’s obligations or liability beyond what is set forth in the Terms.
Nothing in this Exhibit D creates any right to medical or accessibility services beyond those expressly assumed in the Terms, nor does it alter any disclaimer or limitation of liability in the Terms.
This Exhibit E is for informational purposes only and is non-binding. It does not constitute insurance, legal, or financial advice, and does not alter the cancellation rules, refund policies, limitations of liability, or other provisions in the Terms.
While not required, Atomic recommends that Travelers consider obtaining coverage at or above the following illustrative levels (subject to discussion with a licensed insurance professional):
